30-Day Money-Back Guarantee Refund Policy

 

At itechappy.com, we are dedicated to ensuring you are completely satisfied with your purchase. If for any reason you are not fully satisfied, you can request a full refund within 30 days of your purchase. Our 30-Day Money-Back Guarantee is designed to give you peace of mind with every purchase.

Eligibility for Refund:

• You have 30 calendar days from the date you received the item to request a refund.
• To be eligible for a refund, the item must be in the same condition that you received it and in its original packaging.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted:

• Any item that is returned more than 30 days after delivery

 

Refund Process:

• To initiate a refund, please contact our customer service team at [Customer Service Email/Phone Number] with your order details.
• Upon receiving your return request, we will provide instructions for returning the item.
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.

 

Shipping:

• You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Late or Missing Refunds:

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and still have not received your refund, please contact us at [Customer Service Email/Phone Number].

 

Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [Customer Service Email/Phone Number].

Need help?

Contact us at info@itechappy.com for questions related to refunds and returns.